77f77 Privacy Policy
This document fully explains how your personal information is collected, processed, and kept secure.
77f77 ("we", "us") takes the protection of your personal information very seriously. This privacy policy explains what information we collect, why we collect it, and what your rights are. By using our platform, you are considered to have agreed to the terms of this policy.
You are requested to read this document in full before registering or logging in to our platform. Our support team is always here for you with any questions.
When you open an account at 77f77, play games, or use our services, we collect the following types of information:
Identity Information
- Full name and date of birth (for age verification)
- Email address
- Mobile number
- Address (city, district, and country)
- Government-issued ID details (for verification when required)
Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay account numbers)
- Deposit and withdrawal transaction history
- Bank account details (for bank transfers)
Technical Information
- IP address and device information
- Browser type and version
- Operating system information
- Cookies and session data
- Time and location of platform logins
Gaming Activity Information
- Game history and bet amounts
- Win and loss records
- Bonus claim and usage history
- Duration of activity on the platform
Information collected about you is used only for specific purposes. 77f77 processes your information for the following reasons:
- Account Management: To handle registration, login, and ensure account security.
- Identity Verification: To verify age so that services are provided only to individuals aged 21 or above.
- Financial Transactions: To process deposit and withdrawal requests and prevent fraud.
- Customer Support: To resolve your issues and provide assistance.
- Responsible Gaming: To identify unusual gaming patterns and provide relevant support.
- Security Monitoring: To detect unauthorized access and suspicious activity.
- Platform Improvement: To use analytical data to further improve the user experience.
- Relevant Communications: To send important account-related notifications and promotional information (subject to your consent).
77f77 may share information with third parties in limited circumstances and only where necessary. This applies in the following cases:
Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to securely complete your financial transactions. This information is used solely to complete transactions.
Technology Service Providers
Game software suppliers and platform infrastructure providers may access limited technical data, but they operate under strict confidentiality agreements.
Legal Obligations
It may be necessary to disclose information in order to comply with legal directions from a court or competent authority. In such cases, we do not provide any information beyond what the law requires.
Fraud Prevention
Relevant information may be shared with the appropriate agencies to prevent money laundering, fraud, and illegal activity.
77f77 uses cookies and similar tracking technologies to improve your experience on the website. Cookies are small data files stored on your device.
Essential Cookies
These cookies are essential for the basic operation of the platform. They are used to maintain login sessions and keep security features active.
Functional Cookies
These cookies help remember your preferences, language settings, and personalized experience.
Analytics Cookies
These cookies collect statistical data to understand which parts of the platform are used the most.
Cookie Controls
You can disable cookies at any time from your browser settings. However, this may limit some features of the platform.
77f77 has put in place the highest standard security measures to keep your personal and financial information secure. Our platform is protected with SSL encryption technology, which keeps all data exchanged between you and our servers safe.
- SSL/TLS Encryption: All data transfers are protected by industry-standard encryption.
- Secure Server Infrastructure: Our data is stored on high-security servers.
- Access Controls: Only authorized staff can access your data, and only to a limited extent.
- Regular Audits: Regular audits are conducted to identify security vulnerabilities.
- Two-Factor Authentication: An additional verification option to prevent unauthorized access to your account.
- Password Protection: Your password is stored in encrypted form — no staff member can view it.
77f77 retains your information only for as long as it is necessary or legally required. The following policy is followed:
Active Accounts
For as long as your account remains active, your information is retained and used to provide the necessary services.
After Account Closure
Even after an account is closed or deactivated, financial transaction records and identity verification information are retained for a set period for legal and regulatory reasons.
Deletion Requests
Subject to meeting legal obligations, you may request that your information be deleted. Contact our support to do so.
As a user of 77f77, you have the following rights over your own information:
Right to Access
You can request a copy of the information we hold about you at any time.
Right to Correction
You can contact support to correct any inaccurate or incomplete information.
Right to Deletion
Subject to certain conditions, you may request that your information be deleted.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Opt Out of Marketing
You can opt out of promotional communications at any time.
Data Portability
You may request your data in a structured format.
77f77 provides services only to individuals aged 21 or above. We do not knowingly collect any information from minors or provide any services to them.
If a person is found to be under the age of 21, their account will be closed immediately and any collected information will be deleted. Age verification at the time of registration is an important part of our protection measures.
If you become aware that a minor is using our platform, please notify our support.
77f77 reserves the right to update this privacy policy as needed. For any significant changes, we will inform you in the following ways:
- Publishing a new version on this page with the updated date noted.
- Sending a notification to your registered email address.
- Displaying a notification on the platform at your next login.
Continuing to use our platform after a policy change will be taken as your agreement to the revised policy. It is therefore recommended that you review this page regularly.
If you have any questions, concerns, or requests about this privacy policy, our support team is always here for you. Protecting your privacy at 77f77 is our commitment.